AUXIO CareSupport that empowers. Independence that lasts.

For referrers

Referrals made clearer for everyone.

A straightforward pathway that keeps the participant involved and gives referrers an honest response about suitability and next steps.

A participant leading a planning conversation with a family member and Support Coordinator
A good referral keeps the participant central to every decision.

Information that helps

A useful referral explains what matters to the participant, not only the requested service category.

  • Participant consent and contact preferences
  • Goals, schedule and location
  • Communication and accessibility needs
  • Relevant safety considerations
  • Plan-management information

Our response

We aim to reduce uncertainty and avoid setting expectations before service fit is understood.

  • Referral acknowledged
  • Missing details clarified
  • Fit and availability considered
  • Next step explained to the participant and referrer

A useful referral pathway

Less chasing. Clearer next steps.

Our referral form captures consent, goals, preferred schedule, location and communication needs. We aim to acknowledge it within one business day and respond honestly about fit and availability.

Refer a participant
A participant and support worker having a relaxed conversation at home A family completing an everyday activity together

Your next step

Not sure where to begin?

Tell us what you are looking for. We will guide you to the most relevant pathway without making promises before suitability and availability are confirmed.

Refer a participant

Our acknowledgement

Acknowledgement of Country

AUXIO Care acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands and waters across Australia on which we live, work and provide support. We pay our respects to Elders past and present.

We recognise the continuing connection of First Nations peoples to Country, culture, family and community. AUXIO is committed to listening, learning and providing care that is culturally respectful, safe and inclusive.